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Visual Assistance

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Visual Assistance

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Overview

4

Overview
Example of use cases:
Key functions available in Visual Assistance:
Visual Assistance Walk Through Video

Terminologies

1

Terminologies

Admin Guideline

5

Company Admin Guide
Admin Platform – features 1. Dashboard
Admin Platform – features 2. Management
Admin Platform – features 3. Account
Admin Platform – features 4. Logout

User Guideline

4

Company User Guide
Company User Platform – Using Visual Assistance for Remote Support
Company User Platform – Phone Book
Company User Platform – Logout

Customer Guideline

6

Customer Guide
Customer Guide – Accepting the Terms & Conditions
Customer Guide – Joining the Support Session
Customer Guide – Interacting During the Session
Customer Guide – Ending the Session
Customer Guide – Privacy and Security

Upgrades

2

Upgrades
Customization

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real-time supply

Example of use cases:
Key functions available in Visual Assistance:
Overview

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