Customer Guideline
6 Docs
Customer Guide
Last Updated: 2024-11-04Visual Assistance Customer Guide Welcome to Visual Assistance! This guide will walk you through how to join a remote support...
Customer Guide – Accepting the Terms & Conditions
Last Updated: 2024-11-042 . Accepting the Terms & Conditions After clicking the link, you’ll be directed to a page displaying the Terms...
Customer Guide – Joining the Support Session
Last Updated: 2024-11-183 . Joining the Support Session Once you confirm the T&Cs, the support session will be initiated, and you will...
Customer Guide – Interacting During the Session
Last Updated: 2024-11-184 . Interacting During the Session Now that the session has started, the company representative can see what your camera...
Customer Guide – Ending the Session
Last Updated: 2024-11-125. Ending the Session Once the support session is complete, either you or the company representative can end the session....
Customer Guide – Privacy and Security
Last Updated: 2024-11-026 . Privacy and Security Your privacy and security are our top priorities. No session recordings are stored, and your...